Shipping policy

U.S., Canada, Mexico, U.K. Shipping

Orders over USD $150 receive free standard shipping. Orders under USD $150 are subjected to a USD $10 standard shipping fee.

Standard Shipping usually takes 2-8 business days (varies on location) 

We also offer Express Shipping, which delivers your order in 2-3 business days (orders must be received before 12 PM EST)

 

Worldwide Shipping

Orders over USD $250 receive free express worldwide shipping. Orders under USD $250 are subject to a USD$15 express worldwide shipping fee.

 

Estimated shipping times are:

Europe: 3-4 Business Days

Australia: 5-6 Business Days

Asia: 5-6 Business Days

South America: 3-4 Business Days

 

International shipments are subject to duties and taxes imposed by the local government. FANG is not responsible for the payment or refund of any government duties and taxes upon delivery.

 

Order Processing and Delivery Time

We process your order within 1-3 business days. Orders placed Friday after 3 PM EST will not be processed until Monday morning. All orders are subject to verification and approval before shipping. We only process order returns and exchanges, not order cancellations. Please note that we do not ship on weekends and holidays.

While we do all we can to ensure your order is delivered on time, we cannot be held responsible for delays in shipment due to conditions beyond our control such as weather, postal service interruptions, etc.

Our customer service operates 11am - 7pm, Monday - Friday, besides bank holidays.